Guide / Deployment
Hotel robot deployment checklist
Response within 24 hours · Warranty: 12 months
Reviewed by Aobotics Project Team
Quick answer
Before go-live, confirm 20 items across five groups: building access, network, routes, systems and people. The most common failures are an untested lift exception, a Wi-Fi dead spot and no named owner for exceptions. Use this list in the site survey and again at acceptance.
- Checks
- 20
- Groups
- 5
- Acceptance sign-off
- 1
- Warranty
- 12 mo
Group 1
Building access checks
Lift, doors and the service route.
| # | Check | Evidence |
|---|---|---|
| 1 | Lift controller model and interface confirmed | Survey record |
| 2 | Lift vendor permission for the chosen method | Written approval |
| 3 | Service lift priority rule agreed | Operating procedure |
| 4 | Fire-mode behaviour and robot rule documented | Fire procedure |
| 5 | Service doors and thresholds passable | Route test |
Group 2
Network checks
Coverage where the robot actually drives.
| # | Check | Evidence |
|---|---|---|
| 6 | Wi-Fi coverage in the service core and lift lobby | Site survey |
| 7 | Wi-Fi coverage in guest corridors | Site survey |
| 8 | Roaming between access points tested | Walk test |
| 9 | Network segmentation and firewall rules agreed | IT sign-off |
Group 3
Route and safety checks
Map the exception, not only the shortest path.
| # | Check | Evidence |
|---|---|---|
| 10 | Floor map validated on site | Map review |
| 11 | Corridor pinch points and blind corners marked | Route test |
| 12 | Emergency stop and manual override demonstrated | Staff sign-off |
| 13 | Night route and lighting reviewed | Night walk |
Group 4
Systems checks
PMS, PABX and the task queue.
| # | Check | Evidence |
|---|---|---|
| 14 | PMS read-only access tested | Test record |
| 15 | PABX room-call trigger tested | Test record |
| 16 | Fallback queue works without PMS/PABX | Drill |
Group 5
People and acceptance checks
A named owner and a signed acceptance.
A checklist without evidence is a wish list. Keep the signed record with the handover documents and review it after the first month.
| # | Check | Evidence |
|---|---|---|
| 17 | Front desk trained on task creation | Training record |
| 18 | Housekeeping trained on loading and checks | Training record |
| 19 | Duty manager trained on escalation and override | Training record |
| 20 | Acceptance test passed and signed | Signed record |
Frequently asked questions
Frequently asked questions
Response within 24 hours · Talk to an engineer
When should the checklist be used?
Use it twice: during the site survey to identify gaps, and at acceptance to confirm each item with evidence. The second pass should be signed by the property and the supplier.
What is the most common failure?
An untested lift exception. Teams test a normal call but not a busy lift, a door obstruction or a fire-mode simulation. The second most common is a Wi-Fi dead spot in the lift lobby or a corridor corner.
Do we need a pilot before full rollout?
Yes. A two-to-four-week pilot with a written scorecard is the lowest-risk way to validate the route, the lift rule and the staff workflow before adding units.
Who signs the acceptance?
The property’s project owner and the supplier’s deployment lead. The record should include the tests performed, the results and any open items with an owner and a date.
What if an item cannot be completed?
Document it as an open item with an owner and a date, and decide whether it blocks go-live. Some items, such as a night walk, can be completed after the pilot starts; a lift exception test should not.
Aobotics
Use the checklist in your survey
Send the completed checklist and we will mark the gaps before the quote.
- Response within 24 hours
- Talk to an engineer
- Warranty: 12 months
Tell us about your property
Share your property and the task. We reply with a configuration and a scoped quotation within 24 hours.