About Aobotics

A hotel robot manufacturer built around deployment, not demos

A 600 m² factory and 53-product range: we configure, integrate and support hotel service robots — delivery and reception — with 3 lift methods, a 12-month warranty and project-scoped PMS/PABX integration.

Quick answer

600 m² owned factory, 53 products, 10 target markets; 12-month warranty and a 24-hour response target on business days.

Configured to the property
Compliance pack per order
Pilot from one unit
Export documentation support

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Two Aobotics reception robots on display in a hotel lounge

Integration planned before shipment

Robots are the easy part. The building is the project.

A hotel robot only works when it can call the service lift, reach the right floor, notify the guest and hand the task back to the front desk when something goes wrong. That is why we start with the building, not the hardware.

We supply a full hotel robot suite — delivery, reception, concierge, restaurant service, cleaning and luggage transport — plus the integration layer between the robots and the property: lift controller, PMS, PABX, Wi-Fi and the staff workflow around each task. The result is a deployment that the team can operate on a normal shift.

Aobotics is a self-owned factory and integration team. Our service robot product line has 10 years of experience, inside a group with 23 years in A&V-IoT R&D and manufacturing; units are designed and manufactured in our 600 m² Guangzhou factory, built by an 11–50 person team, with 53 products in the factory catalog. We integrate the full hotel robot suite as one project, with a compliance pack and a 12-month warranty.

10 yrs

Service robot product line

600 m²

Factory area

11–50

Team size

Factory products

Not sure how many robots you need?

Use the capacity model to test room count, delivery frequency and round-trip time before you ask for a quote.

Open the ROI calculator

Product range

Hotel robot manufacturer and integrator: two lines, one operating model

Hotel delivery robots move things. Hotel reception robots host people. Both share the same integration and service workflow.

Service robot in a hotel or public venue

Hotel delivery robots

Guest-floor amenity, F&B and parcel delivery with locked compartments.

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Reception robots

Welcome, wayfinding and check-in assistance at the lobby.

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Elevator & PMS integration

Lift control and PMS/PABX connectors planned before shipment.

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Concierge robots

Luggage guidance, directions and multilingual guest answers.

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How a project runs

Six gates from survey to live operation

Site survey

Floor plans, lift controller, Wi-Fi coverage and service routes reviewed with the property team.

Configuration

Model, compartment layout, screen language and branding locked into a bill of materials.

Integration plan

Lift method, PMS connector and PABX notification path agreed in writing.

Pre-staging

Map build, lift rehearsal and task testing completed before shipment.

Training

Front desk, housekeeping and duty managers trained on task creation, exceptions and escalation.

Go live

Pilot week reviews delivery time, failure rate and staff workload before full rollout.

Why properties choose us

Integration first, hardware second

Lift-native

Dry contact, RS485 or building API — selected after the lift controller is surveyed.

PMS-connected

Tasks created from the PMS, room status read back, and PABX used for guest notification.

Sized to demand

Fleet size calculated from room count, delivery frequency and round-trip time, not a catalogue claim.

Operable

Staff training, escalation rules and a service schedule are part of the handover.

Applications

Designed around the property, not the showroom

The same robot behaves differently in a city hotel, a resort and a serviced apartment. Start from the closest pattern.

Compliance & documentation

Documents that travel with the order

Each order is assembled into a compliance pack for the destination market. The exact declaration, test report and certificate scope is confirmed per model and confirmed in the quotation — no certificate number is published without a matching document.

CE declaration (EU) FCC supplier declaration (US) RoHS substance statement ISO 9001 quality system Model test report Lift integration test record PMS integration test record 12-month warranty certificate

Document scope, model coverage and test reports are confirmed with each quotation.

Production

Configured, assembled and tested

Each unit is configured, assembled, burn-in tested and integration tested in our Guangzhou factory. Product photos below are from the factory; line and test-process photos are available on request.

Quality

Every unit leaves with a test record

Burn-in, sensor calibration, lift handshake and PMS task flow are checked before packing in our own factory. Product photos are from the factory; test records travel with the unit.

Book a factory review

OEM / ODM

Your brand, your guest journey

Branding, language, compartment layout and packaging can be adapted for hotel groups and distributors.

Branding

Logo, colour and welcome copy on the screen and body panels.

Configuration

Compartment count, screen size and language set agreed per model.

Packaging

Export packing, accessory kit and multilingual quick-start guide.

Programme support

Sample units, pilot planning and spare-part recommendations.

Discuss OEM / ODM

Company profile

What we do, and what we do not

01 Factory + integration

Aobotics owns the factory and runs the integration team. We build delivery, reception, concierge, restaurant service, cleaning and luggage/transport robots for hotels, restaurants, hospitals, offices and public venues. The hotel deployment model on this site is the deepest vertical, and the same team owns the unit, the lift/PMS integration and the after-sales support.

02 Integration scope

Lift control, PMS task creation, PABX notification and Wi-Fi coverage are planned before shipment. Where a connector is not available, we document the manual fallback rather than promise an interface.

03 Commercial model

Every project is quoted per configuration and scope. The written quotation covers the unit, lift integration, PMS/PABX work, freight, duties, training and spare parts. Contact us for a current quotation; we do not publish a catalogue price that would not survive the site survey.

04 Support

Every unit carries a 12-month warranty. Remote diagnostics, spare-part kits and an escalation path to the duty manager are agreed at handover.

Start a project

Send the property details

Room count, floors, service lifts and the PMS you run are enough to start. We reply with a configuration, a capacity estimate and a scoped quotation.

sale@HotelRobotFactory.com
Reply within 24 hours on business days.
HotelRobot Office, Room 309X, Huilange BLDG, No. 273, Huangpu Blvd W, Tianhe District, Guangzhou 510620, Guangdong, China

Property inquiry

Tell us about your property

Share your property and the task. We reply with a configuration and a scoped quotation within 24 hours.

A hotel robot manufacturer built around deployment, not demos

Robots are the easy part. The building is the project.

Not sure how many robots you need?

Hotel robot manufacturer and integrator: two lines, one operating model

Hotel delivery robots

Reception robots

Elevator & PMS integration

Concierge robots

Six gates from survey to live operation

Site survey

Configuration

Integration plan

Pre-staging

Training

Go live

Integration first, hardware second

Lift-native

PMS-connected

Sized to demand

Operable

Designed around the property, not the showroom

City business hotel

Resort & villa

Serviced apartment

Airport & convention hotel

Documents that travel with the order

Configured, assembled and tested

Every unit leaves with a test record

Your brand, your guest journey

Branding

Configuration

Packaging

Programme support

What we do, and what we do not

01 Factory + integration

02 Integration scope

03 Commercial model

04 Support

Send the property details

Property inquiry

Tell us about your property