Privacy Policy

We collect the information you submit through the inquiry form: name, email address, phone or WhatsApp number, company, country, room count, floors and the content of your message. We also collect the source you select so we can understand how the inquiry reached us.

We do not ask for payment card data, identity documents or guest personal data through this website.

We use the information only to answer your inquiry, prepare a configuration or quotation, and follow up on the project. We do not sell or rent the information to third parties.

If you ask us to stop, we will stop using the information for follow-up and delete it unless we are required to keep it for a legal or accounting reason.

We may share the information with a delivery or integration partner when that is necessary to answer your request, and with service providers that host the website or the form endpoint. Those providers process the information on our instructions.

We may disclose information if required by law or to protect our legal rights.

Inquiry records are kept for as long as needed to answer the request and maintain the commercial relationship, then deleted or anonymised. Aggregate website statistics may be kept longer.

This website is a static site. It does not set advertising cookies. The search function runs locally in your browser. If analytics is added later, this policy will be updated before it is enabled.

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us at the email below and we will respond within a reasonable period.

For privacy questions, email sale@hotelrobotfactory.com.