Company / Compliance
Hotel robot certifications and compliance pack
Response within 24 hours · Warranty: 12 months
Reviewed by Aobotics Project Team
Quick answer
A hotel robot compliance pack is assembled per model and destination: CE, FCC and RoHS declarations where applicable, a UN38.3 battery transport summary, ISO 9001 quality-system evidence and lift/PMS test records. We do not publish certificate numbers; request the current pack for your model and market.
- Document families
- 6
- Target markets
- 10
- Warranty
- 12 mo
- Reply target
- 24 h
Documents
Which compliance documents are available?
Match the document to the model, the radio module, the battery pack and the destination market.
Document titles and coverage differ by model, radio module and battery pack. A certificate for one model or module is not evidence for another configuration.
| Document | What it covers | When it is needed |
|---|---|---|
| CE declaration | EU machinery / EMC / RED conformity | EU imports and some GCC tenders |
| FCC supplier declaration | US radio and EMC compliance | US imports |
| RoHS statement | Restricted substances | EU and corporate procurement |
| UN38.3 summary | Lithium battery transport test summary | Air / sea freight booking, where applicable |
| ISO 9001 certificate | Quality management system | Corporate and public procurement, where held |
| Lift / PMS test records | Integration evidence for the delivered unit | Before go-live |
Scope
How is the compliance pack scoped?
Four inputs decide which documents apply.
A compliance pack is not a single PDF that covers every model. It is a set of declarations, test summaries and integration records assembled for the unit you are buying. The quotation names the documents included and the ones that depend on the importer or the lift vendor.
For OEM/ODM projects, the responsibility for the certification file is agreed in the contract. If the branding, radio module or battery changes, the document set must be rechecked before shipment.
- The exact model and configuration, including the screen, compartment and lift interface.
- The radio module and antenna set used in the unit.
- The battery pack and its transport classification.
- The destination market, importer status and tender requirements.
Boundaries
What we do not claim
A clear boundary protects both the buyer and the project.
- We do not publish certificate numbers or full certificate PDFs on the website.
- We do not claim a certification for a model or market where the document has not been confirmed.
- We do not replace the importer’s or the local authority’s compliance review.
- We do not treat a lift or PMS test record as a product certification.
Ask for the current document list for your model and destination. If a document is not available, the quotation should say so rather than imply it.
Request
How do you request the compliance pack?
Send four details and we will return the current list.
- 01
Model and configuration
Name the product family, screen, compartment layout and lift interface.
- 02
Destination market
Country, importer status and any tender requirement.
- 03
Radio and battery
Confirm the radio module and battery pack if they differ from the standard configuration.
- 04
Project stage
Tender, pilot or production order — the document set and timing differ.
Frequently asked questions
Frequently asked questions
Response within 24 hours · Talk to an engineer
Is CE included in the price?
The compliance pack is scoped with the project. CE and other declarations are listed in the quotation for the model and market; they are not a separate accessory that can be assumed for every destination.
Can you send certificate numbers or PDFs?
We share the current document list and the applicable declarations with a serious project inquiry. We do not publish certificate numbers on the website because coverage differs by model, radio module and market.
Is UN38.3 available for the battery?
A UN38.3 transport summary is provided where applicable to the battery pack. Confirm the pack and the freight mode with the quotation, because air and sea bookings have different documentation requirements.
Who is responsible for import compliance?
The importer of record is responsible for the destination market’s import compliance. We provide the document pack for the model and market; the importer and local authority confirm the final acceptance.
Does OEM/ODM change the certification?
Yes, potentially. A different brand, radio module, battery or enclosure can change the applicable documents and the test scope. The OEM contract names the responsible party and the documents to be rechecked.
Do you provide lift and PMS test records?
Yes, for the delivered configuration. These records show the lift method, the PMS/PABX fields and the acceptance result; they are integration evidence, not a product certificate.
Aobotics
Request the compliance pack
Send the model, destination market and project stage. We will return the current document list.
- Response within 24 hours
- Talk to an engineer
- Warranty: 12 months
Tell us about your property
Share your property and the task. We reply with a configuration and a scoped quotation within 24 hours.